Visitors who are sick, or have cold or flu-like symptoms, are asked to NOT VISIT patients in the hospital.

Thank you for your cooperation in helping us protect our patients from potential exposure to the H1N1 virus and other illnesses. If you would like to share well wishes with a Bethesda patient, please use one of the following methods:

Centralized Scheduling
To schedule an appointment for an outpatient procedure or service, please call Centralized Scheduling at (561) 374-5700.

Dining/Snacks
Please note that hospitalized patients must have physician approval to eat any food other than what is served in their rooms.  For the convenience of our visitors, Bethesda Memorial Hospital has a Dining Room on the Lower Level that is open daily from 7:00 a.m. to 2:00 p.m. and 3:00 p.m. to 9:00 p.m. A full-course menu is offered, with made-to-order sandwiches and grilled items.
 
Looking for a cup of coffee or a quick bite to eat? The Bethesda Café is open Monday through Friday, from 7:30 a.m. to 7:30 p.m.; Saturday from 7:00 a.m. to 3:30 p.m. in the Main Lobby.

Water, soft drink and snack vending machines are located outside the Dining Room and by the Emergency Department waiting room. A microwave also is located outside the Dining Room.

Gift Shop 
The Auxiliary-operated Gift Shop  is located on the first floor by the Main Lobby. Visitors may purchase flowers, balloons, candy, stuffed animals and an array of gifts including magazines and greeting cards. All proceeds from the Gift Shop go to support patient care needs at Bethesda Memorial Hospital. Gift Shop hours are: Monday through Saturday from 9:00 a.m. to 8:30 p.m.; Sunday from 10:00 a.m. to 6:00 p.m.

To order a gift for a patient in the hospital, call the Gift Shop during business hours at (561) 737-7733, ext. 4469.

Internet Access
Free wireless Internet access is available for patients and guests throughout Bethesda Memorial Hospital and the Bethesda Heart Institute.

Lost and Found
The Hospital maintains a lost and found area. If you have lost a personal item, please call Environmental Services at (561) 737-7733, ext. 4446.

Newspapers
The Palm Beach Post and the Sun-Sentinel are available inside the Ambulatory Surgery Center entrance and outside the Outpatient Pavilion entrance on the first floor. 

Mail & Flowers
Hospital volunteers deliver mail and flowers to patients every day. Any questions or concerns about mail and flower delivery can be directed to the Volunteer Office by calling (561) 737-7733, ext. 4468.

Medical Records
To request a copy of your medical records, please call Health Information Management at (561) 737-7733, ext. 4271.

Notary Public
The services of a notary public are available free of charge to guests in the hospital, Monday through Friday, 8:30 a.m. to 4:30 p.m. For more information, please call Health Information Management at (561) 737-7733, ext. 4271.

Patient Financial Services
If you have questions about your hospital bill, please call Patient Financial Services at (561) 732-2455.

Physician Referral
Whether you are looking for a primary care physician or a specialist, we can help you find a doctor from a panel of more than 350 physicians on the medical staff of Bethesda Memorial Hospital. Physician Referral Service is available Monday through Friday, 8:30 a.m. to 4:30 p.m. For more information, call the Physician Referral Service at (561) 737-7733, ext. 4499.

Smoke-Free Policy
Bethesda Memorial Hospital is committed to the promotion of good health. In compliance with Florida's Clean Indoor Air Act, smoking is not permitted anywhere within the hospital.

Spiritual Care
Bethesda recognizes the religious faiths of its patients and visitors. Please notify your nurse if you would like to speak with a minister, priest or rabbi. In addition, Bethesda provides a Prayer Room located on the first floor across from the Gift Shop.

Telephones
Pay phones are located across from the Admitting Office on the first floor.

Transportation
Bethesda offers a complimentary transportation service for patients who have an appointment at Bethesda or at any of its affiliates. For more information and to schedule an appointment, please call Central Scheduling at (561) 374-5700.

The Boynton Beach Trolley is a FREE transportation service provided by the Boynton Beach CRA. For more information, call (561) 838-9511 or click here to view the route schedule.

TTYs and Assistance for Those Who are Deaf or Hard of Hearing
To ensure effective communication with patients and their companions who are deaf or hard of hearing, we provide appropriate auxiliary aids and services free of charge, including: sign language interpreters, teletypewriters (TTYs), telephone handset amplifiers, assistive listening devices, telephones compatible with hearing aids, closed caption decoders and open and closed captioning. Patients should ask their nurse for assistance.

Valet Parking
Free valet parking is available for patients and visitors Monday through Friday at three locations: the Main Entrance of the Hospital from 9:00 a.m. to 8:00 p.m.; the Outpatient Pavilion from 8:00 a.m. to 5:00 p.m.; and the Emergency Department from 8:00 a.m. to 5:00 p.m.

Visiting Hours
Visitors play an important role in every patient's recovery. That is why the following visiting hours have been set up with the patient's well being in mind. Visitors are required to have a Visitor's Pass at all times.

Medical/Surgical Units
11:00 a.m. to 8:30 p.m.
2-East (Rooms 2231-2252)
2-West (Rooms 2260 - 2279)
2-North (Rooms 2000-2017)
3-East (Rooms 3331-3369)
3-West (Rooms 3360-3379)
3-North (Rooms 3000-3017)
3-North-2 (Rooms 3014-3035)
4-North Oncology (4014-4039)

Critical Care Units (CCU, MICU, SICU)
10:00 a.m. to 11:00 a.m.
1:00 p.m. to 2:00 p.m.
8:00 p.m. to 9:00 p.m.

Two people permitted at a time. Restricted to immediate family or significant other.

1 West/Newborn Nursery
11:00 a.m. to 8:30 p.m.
Fathers are welcome anytime.
Siblings only please. Must be accompanied by an adult.

Labor & Delivery
Limited visitation; two visitors permitted with wrist bands.

Neonatal Intensive Care Unit
Parents may visit:
10:30 a.m. to 6:30 p.m.
8:00 p.m. to 6:30 a.m.

Children's Center (Pediatrics)
Parents may visit anytime.
Siblings may visit when accompanied by a parent.

Pediatric Intensive Care Unit
Parents may visit:
8:00 a.m. to 9:00 p.m.
Siblings may visit when accompanied by a parent.

*For visiting hours for the Bethesda Heart Institute, click here .